American Cleaners - 4237 S State Route 159, Glen Carbon

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Reviews about American Cleaners

• Tyler I.
  ★ ☆ ☆ ☆ ☆
  Only take your shirts here if you are OK with American Cleaners making "barely noticeable stains" to the collars of your shirts, heavily pressed wrinkles that permanently damage the collars of your shirts, and rude ownership who will not take responsibility for her employees mistakes.
  
  I will not be returning after my most recent experience with American Cleaners and their rude owner. I pick up my shirts and notice a yellow stain on the collar of a pink dress shirt. After receiving a shirt with a pressed in wrinkle on the collar in the past, I always inspect my shirts before I drop them off. I pointed out the stain to an employee and they attempted to re-clean the shirt. When I went to pick up the shirt several days later there was a "sorry tag" on the shirt and they informed me they were unable to fix the stain and to call their owner, Laurie.
  
  The next day after I dropped of the shirt for the owner to inspect I received a rude voicemail from the owner saying, "She could barely see the stain and that my shirts are not very...well you should probably take your shirts elsewhere". This is what American Cleaners calls customer service. American Cleaners stains your shirt but since they can "barely see the stain" its not their problem. A stain on the collar of your pink shirt is unacceptable no matter the size. They are trying to clean it one more time, but I doubt it will be fixed and I doubt I will be compensated.
  
  I couldn't agree with her more about not coming back.

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